Privacy Policy

Information We Collect

When you interact with FSGRID through our website or contact forms, we may collect the following types of information:

• Contact details such as your name, email address, and phone number.
• Project or business details you voluntarily provide through our inquiry form.
• Technical data such as browser type, IP address, and pages visited via analytics tools.
• Communication history from emails or messages sent to us.

How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Responding to your project inquiries and providing requested services.
• Sending project updates, proposals, and relevant communications.
• Improving our website content, performance, and user experience.
• Complying with legal obligations and protecting against fraudulent activity.

Information Sharing

FSGRID does not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:

• With trusted service providers (e.g. email platforms, analytics tools) who assist in operating our business, bound by confidentiality obligations.
• When required by law, court order, or governmental authority.
• To protect the rights, safety, or property of FSGRID, our clients, or others.

Data Security

We apply reasonable and practical security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. While no transmission over the internet is completely secure, we take data protection seriously and continually review our safeguards.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

You have the following rights regarding your personal information:

• Right to access — request a copy of the data we hold about you.
• Right to correction — request that inaccurate data be corrected.
• Right to deletion — request that your personal data be deleted, subject to legal requirements.
• Right to withdraw consent — withdraw any consent previously given at any time.

Third-Party Links

Our website may contain links to external websites. FSGRID is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically to stay informed about how we protect your data.